Privacy Policy

At JP Biotech, we are committed to safeguarding your privacy. This policy outlines how we collect, use, and protect your personal information when you visit our website or make purchases.

Information We Collect

  1. Personal Information:

    • When you create an account or place an order, we collect details such as your name, address, email, and phone number.
    • We use this information to process orders, provide customer support, and improve our services.

  2. Payment Details:

    • For secure transactions, we collect payment information (credit card numbers, bank details) through trusted payment gateways.
    • We do not store sensitive payment data on our servers.

  3. Website Usage Data:

    • We gather non-personal information, including IP addresses, browser type, and device details.
    • This helps us analyze website traffic, enhance user experience, and troubleshoot issues.

How We Use Your Information

  1. Order Processing:

    • We use your personal information to process orders, deliver products, and provide order updates.
    • Your shipping address is shared with our logistics partners for timely delivery.

  2. Communication:

    • We may contact you via email or phone for order-related communication, promotions, or important updates.
    • You can opt out of marketing communications at any time.

  3. Improvement and Analytics:

    • We analyze website usage data to enhance our services, optimize content, and improve user experience.
    • This data is anonymized and aggregated.

Data Security

  1. Secure Transactions:

    • We use industry-standard encryption protocols to protect your payment information during transactions.
    • Our payment gateways comply with security standards.

  2. Server Security:

    • Our servers are hosted in secure data centers with restricted access.
    • Regular security audits and updates are performed.

Third Parties

  1. Service Providers:

    • We may share your information with trusted service providers (e.g., shipping companies) solely for order fulfillment.
    • These providers adhere to strict privacy standards.

  2. Legal Compliance:

    • We may disclose information if required by law or to protect our rights, safety, or property.

Your Rights

  1. Access and Correction:

    • You can access, update, or correct your personal information by logging into your account.

  2. Data Retention:

    • We retain your data as long as necessary for legal or business purposes.

Contact Us

If you have any questions or concerns about our privacy practices, please reach out to our Privacy Officer at help@jpbiotech.com.

Thank you for trusting JP Biotech with your information!